Terms & Conditions

All content on this site, including, but not limited to: informational content, graphic images, and program code such as html and javascript are the copyright 2024 Rihan Perfumes and may not be reproduced in any manner without the express written consent of Rihan Perfumes.

All prices listed are accurate to the best of our ability. In the rare case that an item is listed incorrectly, Rihan Perfumes reserves the right to refuse the sale and may offer the items again at with the correct information.

Rihan Perfumes does not guarantee the availability of any items listed on %s. If the item selected for purchase is not available, Rihan Perfumes will make every effort to contact the customer to notify them of the cancellation.

Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be cancelled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that Rihan Perfumes shall have the right to refuse or cancel any such order whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled, Rihan Perfumes shall issue a credit to your credit card account in the amount of the purchase.

Our items is sold in as is condition.

If an item purchased from Rihan Perfumes incurs damage, please return it to the store. We will take the item in, review the damage and possible cause with our jeweler, and contact you with an estimate for the repair.

RETURNS:

Web returns are eligible for refund, exchange or store credit. This is separate from our retail store return policy, where returns are only eligible for exchange or store credit.

At Rihan Perfumes we’ll gladly accept the return of items within 14 days of order delivery. The goods must be in the original packaging or any condition that would not prevent them from being sold as new. Returned items must be accompanied with a copy of the receipt.

Customers will assume responsibility for return shipping charges. Rihan Perfumes will not assume responsibility for reimbursement or compensation of return packages lost in transit without proof of delivery to the Rihan Perfumes returns office.

If all conditions are met, the original form of payment will be credited; if not, all items will be shipped back to the customer with an explanation. Customer incurs all shipping costs for all returned items.

FORMS OF PAYMENT:

Visa
Mastercard
KNET

CHANGES:

If you need to change your order please email sales@rihanperfumes.com as soon as possible. We are happy to make any changes before your order has been shipped.

SHIPPING:

We ship domestically using our service provider.Delivery will occur within 2-3 days from the date of purchase

INTERNATIONAL SHIPPING:

We do not ship internationally to all countries. Fragrance may not be shipped internationally.

TRACKING NUMBERS:

Once your item has been shipped you will receive an email containing the tracking number for your shipment. Rihan Perfumes only ships packages Sunday through Thursday.

Limitation of Liability:

To the fullest extent permitted by law, Rihan Perfumes shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, even if advised of the possibility of such damages.

Governing Law:

These Terms and Conditions shall be governed by and construed in accordance with the laws of Kuwait. Any dispute arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Kuwait.

Changes to Terms and Conditions:

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. By continuing to use our website after any changes, you agree to be bound by the revised terms.

Contact Us:

If you have any questions or concerns about these Terms and Conditions, please contact us at info@rihanperfumes.com.

PRIVACY POLICY:

At Rihan Perfumes we will never sell, rent, or share your personal information with anyone. Information submitted to us is only available to our employees and contracted service providers that are processing your order or tending to your other requests. Any information and data we gather is only used to learn more about customers so Rihan Perfumes can better serve you in the future. If changes to this privacy policy are made they will be posted here promptly.