Shipping & Returns
Shipping
Order processing typically takes 1 business day. Once your order has been processed, your item(s) will be shipped that day, or within 48 hours on weekends. Orders are not shipped or delivered on weekends or holidays.
Once your item has been shipped you will receive an email containing the order/tracking number for your shipment.
Free Shipping
We offer free domestic shipping Free shipping transit time will take 2to 4 business days.
International Shipping
International shipping is currently not available WORLDWIDE from Rihan Perfumes.
Returns
Web returns are eligible for exchange, store credit or refund within 14 days of order delivery. This is separate from our retail store return policy, where returns are only eligible for exchange or store credit.
The goods must be free from wear, stains, odor or any condition that would prevent them from being sold as new. fragrances, soaps and skin care are final sale and are not eligible for return.
Any further questions can be directed to sales@rihanperfumes.com.
Returned items must be accompanied by a copy of the receipt, indicating the type of return being done (exchange, store credit or refund).
Customers will assume responsibility for return shipping charges. Rihan Perfumes will not assume responsibility for reimbursement or compensation of return packages lost in transit without proof of delivery to the Rihan Perfumes returns office.
If all conditions are met, the original form of payment will be credited; if not, all items will be shipped back to the customer with an explanation. Customer incurs all shipping costs for all returned items.If an item purchased from Rihan Perfumes incurs damage, please return it to the store. We will take the item in, review the damage and possible cause with our jeweler, and contact you with an estimate for the repair.